In this privacy policy (the “Privacy Policy”), we explain what we do with the information we receive about you. We may collect personal data through https://s2plusliving.com or when you interact with us, for example when you communicate with our staff, sign up to receive information by email, or attend a meeting, seminar, or other events. We also collect or generate personal data while providing our services, and we may collect personal data from other sources, for example to keep your information up to date from publicly available sources. We encourage you to read this Privacy Policy carefully. In our processing, we comply with the requirements of data protection laws. This means, among other things:

  • We clearly state the purposes for which we process personal data. This is what we do with this Privacy Policy;
  • We strive to limit the collection of personal data to what is necessary for lawful purposes;
  • Where your consent is required, we will first obtain your explicit consent to process your personal data;
  • We take appropriate security measures to protect your personal data and require the same from parties who process personal data on our behalf;
  • We respect your right to access, correct or delete your personal data if you wish to do so.

S2 Plus Living AG is responsible for your personal data. References to “we” or “us” in this Privacy Policy refer to the data controller.

This privacy policy applies to personal data collected from users of our website as well as from our clients (including third parties who may be associated with our clients, e.g. authorised representative, authorised signatory, holder of a power of attorney, managing directors, beneficial owners, potential new clients / interested parties). All such individuals are referred to below as “you”.

If you provide us with personal data of another person, it is your responsibility to provide that person with this Privacy Policy and, if necessary, to obtain their consent.

If you have any questions or want to know exactly what data we hold about you, please contact us. It is important that the personal data we hold is accurate and up to date. Please notify us of any changes using the contact details in section 10.

  1. 1. Purpose, data and retention period
  2. We may collect or receive personal information for a number of purposes related to our business, including the following:
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  4. 1.1 Contact – by phone, post, email and/or web forms

For this purpose, we use the following data:

  • First and last name
  • Residential address or other physical address, including street name and name of a city or town
  • Email address
  • Telephone number
  • IP address
  • Geolocation data
  • Professional or employment-related information

Legal basis for processing:

After given consent.

Retention period

We will retain this information for the following number of months after the termination of service: 12.

1.2 Newsletters

For this purpose, we use the following data:

  • First and last name
  • Email address
  • IP address
  • Professional or employment-related information

The basis on which we can process this data is:

After given consent.

Retention period

Until service is terminated.

1.3 Compiling and analysing to improve the website.
For this purpose, we use the following data:

  • Internet activity information, including, but not limited to, browsing history, search history, and information about a consumer’s interaction with an Internet website, application, or advertisement

Legal basis for processing:

After given consent.

Retention period

After termination of the service, we will keep this data for the following period: 12 months.

1.4 Collecting information about customers, business relationships and prospects

For this purpose, we use the following data:

  • Your name and contact details (e.g. name, address, telephone number, or email), information about the company you work for, your position or title, your family situation (marital status, number of children), your relationship with an individual, authentication credentials (e.g. signature sample), and other basic data;
  • Identification and background information provided by you or that we collect as part of our onboarding process;
  • Financial information, e.g. payment-related information, credit scoring data, scoring/rating data, origin of funds;
  • Tax-related data;
  • Product and service-related information;
  • Information provided by you or on your behalf or generated in the context of services provided to you
  • Information provided to us to attend meetings, seminars and events, including data from interactions between you and us (e.g. meetings, calls, emails, exchanged documents);
  • Information related to communications and materials we send you electronically, such as your use of marketing emails;
  • And other data similar to the categories mentioned.

Retention period

Until service is terminated.

  1. Why do we use your personal data and on what legal basis?
    We process your personal data in accordance with the applicable Swiss Federal Data Protection Act, as follows:
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  3. 2.1 To fulfil our contractual obligations:
  • Compliance with and enforcement of applicable contractual terms;
  • To communicate with you;
  • To provide our services to you;
  • To manage our relationship with you, including sending administrative information to you;
  • To manage our pre-contractual relationship with you and subsequently establish a business relationship with you.

2.2 To comply with our legal and regulatory obligations:

  • To carry out the necessary formalities related to your identification as a client;
  • Compliance with regulations on the prevention of money laundering, financial crime, terrorist financing and market abuse;
  • To take measures against misuse, fraud and money laundering;
  • Compliance with rules related to sanctions and embargoes;
  • Compliance with financial market rules;
  • To comply with our legal obligations;
  • To combat tax fraud and to comply with applicable tax supervision and reporting obligations; and
  • to comply with the applicable reporting obligation.

2.3 To pursue our legitimate interests:

  • To improve our business and the service quality;
  • To develop our relationship with you;
  • To provide and improve our websites, including monitoring and analysing usage (see “Use of our websites and emails” below for more information);
  • To promote our services, including sending you notifications, updates, events invitations, etc., unless you have objected to the use of your data in this context;
  • For creditworthiness checks;
  • To prevent, detect and investigate criminal offences (particularly fraud);
  • To establish, assert and/or defend actual or potential legal claims;
  • To document transactions;
  • To ensure the security of our premises and infrastructure (e.g. access controls);
  • To ensure our IT security and operations;
  • To train our staff (e.g. by recording telephone conversations);
  • For risk management purposes within our group.

2.4  Based on your consent

Where we need to process personal data for purposes not covered in sections 1 or 2 above, we will inform you and, where necessary, obtain your consent.

In addition, you acknowledge that processing based on your consent is lawful, provided you have given consent for specific purposes. You may withdraw your consent at any time. Such withdrawal does not affect the lawfulness of processing prior to the withdrawal.

Please note that we may continue to process your personal data even if you have withdrawn your consent:

  • Where required or permitted by law;
  • Where necessary for the performance of a contract to which you are a party;
  • Where necessary for the performance of a task in the public interest, or
  • necessary for our overriding legitimate interests, including the establishment, exercise or defence of legal claims.
  1. 3. Cookies

Our website does not use cookies.

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  2. 4. Disclosure Practices

4.1 General

We disclose personal information when we are required by law or court order to provide information in response to a law enforcement agency, to the extent permitted by other law, or as part of an investigation involving matters of public safety.

If our website or organization is acquired, sold, or involved in a merger or acquisition, your information may be disclosed to our advisors and potential buyers and passed on to the new owners.

We have concluded a data processing agreement with Google.

Google may not use the data for other Google services.

We block the specification of the complete IP addresses.

4.2 Who do we share your personal data with?

Within our company, all departments that need personal data to fulfil our contractual and legal obligations have access to this data only if they need to know it.

In addition, we may share your personal data with companies in our group as well as trusted third parties:

  • Service providers to whom we outsource certain support services, such as administrative and management services (e.g., accounting);
  • Providers of payment services;
  • IT service providers;
  • Certain professional groups (e.g. legal counsellors, accountants, auditors, insurers and tax advisers);
  • Credit bureaus and/or debt collection agencies (for creditworthiness assessment purposes);
  • Courts, regulators, government bodies and law enforcement agencies, upon request and to the extent permitted by law.

We may also be required to share your information to comply with legal or regulatory requirements. You understand that if you withdraw or withhold your consent to such sharing, we may no longer have a relationship with you and/or may no longer be able to provide our services to you, in whole or in part.

By selecting data processors and the use of appropriate contractual arrangements, we ensure that data protection requirements are upheld throughout any processing by third parties. Our processors are contractually bound to process your data exclusively on our behalf and in accordance with our instructions.

4.3 In which countries may we transfer your personal data?

We may transfer your personal data to recipients outside of Switzerland:

  1. In the context of contracts that are directly or indirectly related to the business relationship (i.e. a contract concluded either with you or with a third party on your behalf);
  2. When it is legally required;
  3. The transfer is necessary in the overriding public interest;
  4. Where such disclosure is necessary for us to establish, enforce or defend a present or future claim, or to enable us to conduct an official investigation in Switzerland or abroad; and
  5. if you have given your consent.

If personal data is transferred to a country that does not provide an adequate level of protection as defined under Swiss law, we will, if legally required, either (i) obtain your consent or (ii) implement appropriate contractual, technical and/or organisational safeguards to ensure the protection of your personal data, for example by requiring the recipient to enter into data processing agreements.

If you would like more information about international data transfers, you may contact us using the details provided in section 10.

  1. 5. Security

We are committed to the security of personal data. We take appropriate security measures to limit the misuse of and unauthorized access to personal data. This ensures that only those persons who need access to your data can access it, that access is protected, and that our security measures are reviewed regularly. These technical and organisational measures help to protect your personal data from unauthorised access, use, disclosure, alteration or destruction.

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  2. 7. Third-party websites

This Privacy Policy does not apply to third-party websites that are linked from our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We encourage you to read the privacy policies of these websites before using these websites.

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  2. 8. Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. We encourage you to consult this Privacy Policy periodically to stay informed about any updates. The current version of the Privacy Policy will be published on our website. In addition, we will actively notify you of changes wherever possible.

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  2. 9. Access to and modification of your data

If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the details provided below. You have the following rights:

  • You have the right to know what your personal data is needed for, what happens to it and how long it will be stored.
  • Right of access: You have the right to access your personal data known to us, i.e. the right to receive information about the data we process, as well as to receive a copy of your personal data.
  • Right to rectification: You have the right to have your personal data supplemented, corrected, deleted or blocked whenever you wish, where permitted by law.
  • If you have given us your consent to process your data, you have the right to withdraw this consent. However, such a revocation only applies to the future; Processing made before the revocation is therefore not affected.
  • Right to data portability: You have the right to request all your personal data from the controller and to transfer them in their entirety to another controller.
  • You have the right to receive your personal data that you have provided to us in a commonly used and machine-readable format.
  • Right to object: You can object to the processing of your data. We will comply with this unless there are legitimate reasons to continue processing.

Please always ensure that you clearly identify yourself so we can be certain we are not modifying or deleting data belonging to another person.

  1. 10. Submitting a complaint

If you are not satisfied with the way we handle the processing of your personal data (complaint), you have the right to lodge a complaint with the data protection authority.

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  2. 11. Contact information

S2 Plus Living AG Churerstrasse 77

CH-8808 Pfäffikon

Website: https://s2plusliving.com
Email: contact@s2plusliving.com
Phone: +41 55 415 70 14